My parents and ed-tech

Learning analytics treats students as numbers, invades privacy, and doesn’t elevate education. Originally published in IT Web 4 April 2003

An indispensable and comprehensive education technology from 1968

When I was about 6 months old, my well-meaning and sleep-deprived parents bought me an indispensable and comprehensive education technology:  the multivolume, all-inclusive reference source known as the Encyclopædia Britannica. The salesman convinced them that this “august repository of serious information”, organized alphabetically by topic and arranged over 26 volumes, had an impeccable pedigree, an excellent reputation and a history of trustworthiness. The pitch worked.  The “robust intellectual content” of the Encyclopædia Britannica was theirs and my cash- strapped parents spent the next two years paying off their first education technology purchase.

Today, education technologies offer the 21st century parent, similarly concerned about their children’s educational future, an almost infinite number of learning opportunities. From the World Wide Web to Wikipedia, from Moodle to MOOCs, this century has embraced the interwebs as the new “multivolume, all inclusive reference source”.  The rich collections of data associated with these “learning opportunities” are starting to interest educational entrepreneurs who see rich pickings in the process of analyzing data and packaging it in sets of marketable information. Much like Amazon is able to look through all my online purchases and suggest a new good read, or Facebook is able to suggest friends by determining the degrees of separation between me and the rest of the world, the computational process of discovering patterns in large educational data sets (data mining) is being touted by educational entrepreneurs as a solution for group work, career choices, retention rates and a higher quality, personalized experience.

Learning analytics is the current all-encompassing term used to describe this marriage between big data and educational records. Collecte data about students is being used to create models that will predict student progress and performance; and allow parents, students, teachers and administrators the ability to act on that information.

 Somewhere, probably in Silicon Valley, there’s a company or two coding an app that will collect all available data about students, including academic records, ANA test scores, financial circumstances, geographic location, attendance, assignments, progress, discipline, demographics and health. This company will soon be contacting your school or university IT administrator, claiming to offer counselling by aggregated data-mining.

Big data is hooking up with school reporting and Learning Analytics is their new love child. My guess is that the people coding this app do not have many educators on the design team. As Encyclopaedia Britannica was a sales-driven company, and not a scholarly one, data miners are looking at data as their source of profits. The absence of educators might make coders think that they are thinking outside of the box, but it is more likely that the absence of expertise or research will lead to an app that exacerbates current educational problems.  

My family’s Britannica sat on its own shelf in the lounge for years, and was used for the occasional school project, resolving points of debate and pressing flowers. Learning analytics may not be as benign. Learner analytics also comes at the expense of teacher-engagement.  Increasingly  stats- bound schools purchasing an app as described above will allow teachers to monitor what  is happening from their desk instead of taking the opportunity to engage in student learning and questions, coaching, facilitating and getting to know their learners.

 Education is more than the collection of patterns of data. Learning analytics may promise unlimited and useful information on students, but treating students as numbers invades privacy and doesn’t elevate education. It could lead to a watered-down, prescriptive education system with little human or humanising engagement.

Encyclopaedia  Britannica’s ubiquity was because the company was built by  “a culture of salesmen, not scholars”. With the likes of iPads, the Khan Academy and MOOCs, , I suspect that many parents, teachers, schools and faculties will soon also find themselves  under siege from similar Britannica- like salesmen, this time straight from Silicon Valley.  Their new pitch is an appealing one. They tell you that you can choose to use the data generated by learning analytics to improve the quality of your students’ prospects or you can remain disconnected and disadvantage your students prospects.

There’s no doubt that we need to make a serious effort to understand the processes of learning in our 21 century world. Learning analytics, however, cannot begin to reflect the complexity of these learning processes. Education cannot be reduced to a set of data patterns. Putting our faith in educational entrepreneurs’ ability to create another “august repository of serious information” is very much like my parents’ well intentioned choice to buy a Britannica.

It’s official – Sakai is the new LMS at Wits

Sakai Logo
News: Wits has formally adopted Sakai 

The wheels of Wits take a while to turn…but a decision has been made. Wits is going to move from KEWL  and WebCT to Sakai. A copy of the press release is below.


 

At the Senate meeting on the 10th of November, Prof Ballim, Deputy Vice-Chancellor, formally announced Wits’ decision to adopt Sakai as the new electronic learning environment at Wits. According to Tessa Murray, project manager in charge of this transition from Web CT to Sakai, the project is on track and the process of installing, configuring and customising Sakai is almost complete. Launching, implementing and supporting a replacement for WebCT by the end of 2012 will be a challenge for the next year, but eLSI (elearning, Support and Innovation) – the unit charged with replacing the current Learning Management System – is putting together road shows, presentations, workshops, training programmes and online support to ensure that Wits is ready for the new system.
The decision to adopt Sakai has involved extensive consultations, conversations and meetings. After a comprehensive study, undertaken in 2008, to consider the feasibility of both open source and proprietary alternatives to WebCT, the Senior Executive Team (SET) recommended that Wits adopt an open source approach platform. Following this approval, the University also took the decision not to renew the WebCT license after 2011 and began to explore its options regarding a campus-wide implementation of an open-source Learning Management System (LMS).

In early 2011, the Working Group concluded the evaluation and recommended that Wits adopt the Sakai collaboration and learning environment (CLE) as its eLearning platform. The recommendation was based on: the functional advantage of Sakai over other LMS solutions; the suitability of the Sakai technology in respect of established criteria; the initial and ongoing costs; the viability of the Sakai track record, user-base and pedagogy and technical support community; and the sustainability of the platform for Wits’ teaching, learning and research goals. In July 2011, the Wits SET approved the recommendation.

“Throughout 2012, Wits will run both WebCT and Sakai in parallel,” said Fatima Rahiman, lead learning designer at eLSI. Rahiman and other members of eLSI have been working in association with faculty nominated representatives in the Sakai Working Group to ensure that the new environment is ready for WebCT users to shift seamlessly over Sakai. In addition to ensuring parity with WebCT, faculty representatives and staff from other University units such as the library, Central Networking Services and SIMS have been drawn into discussion about the development of new functionalities – scheduled for 2013.

In the new year and over the first semester, staff from eLSI will be updating academics about the Sakai migration via Wits Clips articles, training sessions and meetings with individual faculty members and groups. If faculty have questions about Sakai or want to take a lead in the migration of their courses, Rahiman said that they should contact her or visit http://elearn.wits.ac.za to find out more.


 

Deadlines are tight. The WebCT license expires at the end of 2012. eLSI has got a year to familiarize academics with the new learning environment,  migrate existing courses accross from KEWL and WebCT and train academics on Sakai.

Open Access Week 2011


It’s the second year that Wits celebrates Open Access Week. Along with 2,000 individuals from more than 110 that have registered at openaccessweek.org, eLSI and the Library will be hosting two events.

24 October 2011 (Monday) 13.00-14.00
Wartenweiler Conference Room, 4th Floor
Theme: Open Access & Scholarly Communication

  • Prof. Yunus Ballim – “Wits and Open Scholarship”
  • Pierre Malan (Sabinet) – “The African Journal Archive”
  • Luci Abrahams (Wits LINK Centre) – “The OpenAir Project and South African Research”

26 October 2011 (Wednesday) 13.00-14.00
Wartenweiler Media Centre, 2nd Floor
Theme: Open Access Projects
Speakers:

  • Prof. Yunus Ballim – Welcome
  • Kerryn McKay – The African Commons Project
  • Shelley Nicholas – Neil Butcher & Associates
  • Barry Dwolatzky – Joburg Centre for Software Engineering

Bootcamp Lingo

As one of the last of the generation of white South Africans, who were conscripted to a wasted two years in the “”defense force”, the term “bootcamp” doesn’t site well with me. It conjures up an image of drilled troops, marching around while, a buzz cut officer barks orders to compliant recruits. Instead of creating the impression of an intensive in person course where a student can learn specific skills and get a job in a few months. I have the impression of to crude attempts to instill army discipline. with recruits only permitted to offer yes and no sir responses to any question.

While I don’t want to suggest that the current coding skills arrangements should be compared to apartheid armed forces. But I do want to enquire whether a “bootcamp”  is the best label to use when describing an attempt to address an anticipated coding skills shortfall? Might we avoid militaristic stereotypes (which don’t really sit very well with the average mild mannered computer geek). And stop think of this as a drilling event by army instructors, intnded to induct you into their “killing machine”?

Instead of framing these skills events as a bootcamp, might we find a metaphor that would help with the creation of more inclusive and equitable opportunities to help under represented groups to learn new skills. Find a gentler way to raise their awareness and address exclusionary stereotypes. To grow a coding community, who has been previously excluded, that seeks to erode and break the barriers that previously prevented them from making advanced use of their computers. To develop among attendees a growing in interest and confidence in their ability, without the need for drills, barked orders or military discipline.

Three steps to a Twitter +

Wouldn’t be useful if public posts on Google +were also published on Twitter?

It’s helpful when platforms can talk to each other. My tweets with links, for example, are automatically stored in my delicious account, thanks to packrati.us Google + looks like it has a future with other Google sites, but I’d like it to connect further – with Twitter.

To get the two connected, follow these three steps

  1. You are just a number to Google + but your unique number is special. Find it when you click on your Google + profile, then take a look in the URL bar and note that number.
  2. Go to plusfeed and create an unofficial atom feed.  Just paste your Google + account number after the above URL and it will generate an atom feed of your public posts.
  3. Signup for a service like Twitterfeed that enables you to send RSS feeds to your Twitter (or Facebook) account.

There – Google + is linked to Twitter. Your thought stream is now available as an information stream. Now all my public posts on Google + are also published on Twitter.

A wet & soggy account of ANT

Wits has decided that if they are going to prepare students for a 21st century world, then they will have to equip their students with connected digital devices that enable 21st century thinking and work. Accordingly, they have embarked on a number of projects to wirelessly connect the campus and improve the ratio of students who have access to computing devices. In understanding how this project is going to play out, I propose that I use ANT as a lens to understand the process, identify the actors that play a role in ICT diffusion at Wits and investigate the relationship between them.

Two weeks of dipping in and out of Latour’s Actor-Network Theory (ANT) has left my mind drenched with a new thought framework. Instead of looking for another article, I’ve decided to articulate what I have (and haven’t) grasped about material-semiotics. By straining my synapses through a textual sieve, I’m going to attempt to apply ANT to my area of study, and see what I’ve absorbed and what I need to clarify.

Why ANT
ANT is a reasonably established theory that has been used for understanding information systems. It avoids some of the common technology cliches; “ICT as an enabler” or “bridging the digital divide” . It supports thinking about the sociotechnical networks that incorporate people, computers, institutions, policies etc into ICT.

What is ANT
A repeated theme in the literature is that ANT refuses to be labeled as a theory or a methodology. ANT asks that the person to look at all “actants” (be they people or objects) and describe what they see. In this project at Wits, there are a range of different actants. Do I need to list all of them? Is it possible to list them all? No. I anticipate that what will emerge will be complicated, complex or chaotic. But the ANT lens says that we should resist the temptation to reduce what we see into natural, social, or discursive categories. Rather than reduce the various entities or see them as separate objects that can be manipulated, ANT asks the observer to note the actants and their relationship to each other.

How does ANT work?
The relationship between the heterogeneous actants interests is called a network. The formation of this network occurs by translation, not transmission. The stability of the network depends on the ability of the different actants to translate that is, re-interpret, re-present or appropriate, others’ interests to one’s own. There are four moments in translation; Problematisation, Intressement, Enrolment, Mobilisation of allies. In order to bring clarity – the focus on the process of translation is usually taken from the point of view of a single actor

What will the ANT framework accomplish?
Who shapes, enables and constrains change in an organisation? People or technology? The debate as to has agency swings between technology and society. ANT would argue that the relationship between technology and humans are interwoven. Although technology is changing rapidly, technology does not drive the development of an organizations’s values. But neither can an organization behaviors be entirely explained by social interactions and constructs. Rather, ANT argues that human and non human actors have agency and create a network that influences how things get done. ANT ask that we acknowledge the reciprocal and dynamic interaction between technology and humans.
Disclaimer
This is by no means intended as accurate or authoritative account of ANT. It’s me squeezing my brain against words (much like a sponge against the palm of my hand), waiting to see if anything useful emerges. Please feel free to comment. Hopefully my mind will feel less soggy soon.

Digital Slates

Digital slates
Digital slates
So, you want to move from OHP transparencies, where you portably project the process of working through a problem to a class on a transparency, to a more modern device that should allow you to do the same…and more.

Projecting and recording the process of obtaining a solution on a data projector should be simple, portable and cost effective. Yes? Sadly no. This is technology. Things are not always easy to master or easy on the back pocket.

The OHP allows the process to be demonstrated in small or big steps in front of the class. A PowerPoint presentation is great for presenting a prepared show, but it does not really allow the teacher to modify the presentation on the fly and decide what size steps they will take as he/she presents the sums up in front of the classroom. So what other options are there.

Option 1 – Interactive Whiteboard
Go ahead, blow your budget and install a interactive whiteboard, and give your class a large monitor on which you can write, show and record. But whiteboards are costly, they re-enforce student passivity and carrying a white board around to your different lecture venue is fairly tricky.

Option 2 – A tablet computer
Be trendy and purchase a tablet computer (preferably an iPad 2) and a stylus and wirelessly connect with the data projector. Then demonstrate your working process on screen and walk around the class and show solutions to specific problems that students are facing. But tablets are expensive, the stylus may not be as precise (and using your finger to write does not work). Hooking up to the data projector wirelessly is not as straightforward as it sounds.

Option 3 – Plug in your pen and pad
Before you ditch those transparencies, scan them and convert them to a PDF. Now project the scanned transparencies on the data projector, and then write on the transparencies with a digital drawing device. Want to show and image or video. Then hyperlink to the resource. Digital drawing devices are cheap, but they do require new skills and an extra layer of technology to be plugged into the laptop

Option 4 – Get a Smartpen
Or get out some paper and a special pen and press record. The pen has a small camera installed and your handwriting and audio is recorded and then can be downloaded to a PC. The working process can be projected on the data projector – but if you want the process to be visible in real time, you need to forgo the pens recording ability.

None of the solutions are perfect, they never are. Option 3 is the cheapest, option 4, the most portable and option 2, once you’ve installed the bits, may be the simplest.

Resident, Visitors and Tourists

Do you speak digital

Many students that I come across could be called “digital residents”. They are people that have grown up in a world where the novelty of digital has word thin, the computer is no longer an exciting, mysterious machine. Open their bags, desk drawers and it’s likely that you’ll find flash sticks, self printed airline/concert/movie tickets, a range of swipe cards and digital photos. These are common artefacts of their connected lives.

Local digital demographics clearly show that that not all students share such access to this digital world. The access to electronic and digital resources that their peers, on campus, take for granted, is most certainly not shared by the majority of their South African youth. Some call the gap between the digital have’s and have-nots a “digital divide”.

I don’t think this gap is the best way to describe the difference between the have’s and have nots. Even without access, the digital visitors are familiar with certain digital concepts that are enabled by technology, like flexibility, instant information, economic advantages, downloading music and connecting immediately to others, without too much expense.

These students could be called “digital visitors“. They are often able to connect with certain aspects of the connected world. Access to devices  have allowed them to embed certain digital actions in particular life situations. Do banking at an internet cafe. Check email on your device when in a Wi-Fi zone. These parts of the population might not live in a digital land  – but it would be wrong to assume that they are unfamiliar with technology.

I think that distinction needs to be made between familiarity with technology and access to technology. Students that are have friends, have worked or learned before in this digital land have found ways to breach this “gap”. But this does not yet describe all the students. 

Then there are the students where things digital are still uncommon and a novelty. They are “digital foreigners” that have managed to conduct their lives without ICT access. When such a person becomes a part of the university they are expected to receive and send an email, to download readings and watch a MP4 video, it is likely that they will be disorientated.

When thrust into situations where they are expected to use the technology, they behave as if they were digital refugees, unfamiliar with the landscape, uncomfortable in a foreign culture and unable to understand the language.

I’d suggest that we call those that do not have access or any degree of familiarity with the digital land, digital visitors. When they enter the land of digital, we should treat them as a digital tourist, not digital refugees. Look out for the student has never sent an email, searched using Google, sent an SMS. They are the ones looking perplexed as look as they do not know where to start how to use particular technologies. Don’t treat them like  fools or idiots, they are feeling a little disorientated or lost. Ignore them and they may become alienated and perplexed. Welcome and assist them and they’ll have a pleasant visit, and maybe even regularly return.

If we are willing to accept that there are degrees of access and familiarity, (based on a range of factors and not only on birthdate) then Perensky’s concept of Digital Native and Digital immigrant can become more nuanced.  And whether these students are residents, visitors or tourists – the question that now needs to answered is “How are we going to ensure that students are able to make confident and critical use of ICT for studies, leisure and communication?” – but that’s a topic for another post.

(Originally published on my eLSI  blog. Modified later for clarity.)

Credit to @daveowhite for the original idea of a digital resident or visitor

What do I want to do in 2011

My ToDo list

At 5:56 AM I started my first formal day of work for 2011.

  1. Work Life Balance:  My alarm, set for 5:00 a.m. reminded me of my first intention, to balance work and life. I’m no longer a migrant knowledge worker with a remote family. I’m going to arrive early at work and leave early.
  2. Provoke Thoughts: This half an hour of writing is part of my second goal, to disconnect and carve out silence for some goal setting, personal thoughts or reflections about learning and technology. This space will brief (half an hour). I’m going to also chip out a regular afternoon for a more professional blog post or podcast.
  3. Community of practice and purpose: And you, dear reader, are the third part of the resolution. I’m hoping that in the process of making my thinking public, that you are going to provoke me to become more coherent in my thought or more thorough in my practice. In turn, I hope that I’ll be able to connect with you, your learning and thoughts.

So before the arrival of the masses, with one programme open (no web, social networks, calendars reminders or urgent emails), I’m going to generate my own resolutions, add type to my thoughts, nail them to my blog and go make some strong coffee. Let’s see what my 2011 resolutions look like in a weeks time.

Augmented Reality = Hollywood + Ordinary Reality

I spoke at the National Library in Pretoria this morning about Augmented Reality and Libraries. [Disclosure: I’m a bit of a fraud. Neither a librarian, nor a seasoned AR guru]. As a heutagogist, I went to YouTube, because that’s where we go when we don’t know, and found three examples of Augmented Reality from Films.

The first example I found was Terminator 3, where Arnies vision, as used in T3, came in useful for finding Sarah Connor. The second was the meta-commentary on product placement in the start of Fight Club. Here the narrator (Edward Norton) describes his IKEA furnished apartment while each item is visually names, described and priced, very much like a catalogue. The third example was Tom Cruise’s character in Minority Report where he uses a gesture based interface (and a glove) to manipulate and interact with a mass of multi-media content on the screen.

The three films allowed me to gently introduce three types of Augmented Reality (without sounding too geeky). A common understanding of Location (T3), Pattern (Fight Club) and Surface (Minority Report) based augmented reality was established. Hollywood was unable to provide any ready examples of holographic AR and Outline AR.

So, now – the crux of the presentation. How we can use AR in a library? The three films allowed me to suggest some ideas. My campus has 15 libraries. With location data and an inbuilt gprs, a phone can be used to direct a lost student to the nearest library or to an appropriate person or section of the library. We could consider the possibility of applying pattern recognition to books, so when the user looks through their “layer” (whether it be a phone or set of googles), they see associated tags, reviews and comments. Or maybe we need to create augmented library desks, install augmented catalogues, and places book under a camera virtually stamp your borrowed book. Holograms of librarians may be taking things a bit too far.

Sadly, our expectations are running far ahead of reality. Mobile batteries, cameras and the other associated applications are not sufficiently standardised to be able to support such visions. AR markup is fragmented, there are no common standards to ensure that metadata is searchable, location-aware and federated. If we want to look at AR in libraries, we should be looking at other invisible, but present nodes on the network. The students that are using social media, like Twitter of Foursquare, to create a networked blanket of media and place. Foursquare, for example, collects experiential and location based data. A library, with a Foursquare account could, for example, encourage students to record their book activities and reward repeated visits to the library. While this realtime data cannot yet be visualized through the cameras lens, it could allow a librarian, for example, to answer a general query about library.

The appeal of drawing the net out into the phenomenal world appeals to our nomadic sensibilities. Hollywood visions of students that are able to take out their cell phones and interrogating their surroundings have great appeal But, if AR is going to go beyond sci-fi & cyberpunk visions of our expected futures, then the personally informative overlay available in the library needs to move beyond novelty and offer seamless and minimally intrusive data.