The Open Umbrella

Learning Activities

To Try: Synchronous conferencing

Getting Ready

Synchronous technologies have enabled people from all over the world to exchange information via conversation, file transfer, imaging, and interactive elements in real time

Important terms

  • Asynchronous technologies - when there is a delay in the participation of the participants since “asynchronous” means “something not occurring at the same time or delay between two or more points”.
  • Synchronous technologies - when there is no or very little delay (limited only by the speed and availability of the Internet connection) in the participation of the participants.

When ICT is used in an asynchronous learning environment, each student has the flexibility to choose the time when to participate in the engagement and a location that suits them. With the internet, cloud technology and faster networks, it has become possible for students and teachers to all use technology at the same time in different settings. Students could, for example, all turn on their web cameras on their laptop devices, see each other and the presenter and communicate with each other. We call this type of teaching “synchronous conferencing”

A synchronous conference requires preparation. A lecturer cannot simply turn on their phone or computer, launch the tool (be it Skype, WebEx, Adobe Connect, Zoom, Google Hangouts etc) and hope for the best

One of the common issues with synchronous conferencing is that when people hear the term, they assume a TV broadcast mentality, where one or a few people deliver content to a wider audience and then there is the possibility of question and answers at the end.

I feel a bit uncomfortable when a lecturer asks a question on Zoom and there is silence. I prefer chat, or break out rooms, because you feel less intimidated, and more comfortable talking to classmates.

Active involvement

To ensure that the synchronous event is not just a one way broadcast, think about how you might foster interaction and enable dialogue in this environment. When designing interaction activities, ask yourself the following questions.

  • Fit for purpose – the topic for the interaction activity matches the purpose of the event
  • Visual aids - a clear visual aid that prompts interaction and communicates the need for engagement around the activity is designed.
  • Instructions – a clear and concise sequence of steps or directions are written up to introduce the interactive activity to participants. These instructions may also link to resources that offer support to common issues and anticipates some of the potential roadblocks that might affect the user.
  • Facilitation skills - the interaction activity are run within a welcoming environment where the whole group is managed, including the hesitant students that chooses to be quiet and not be involved
  • Technical - support can be delivered to participants quickly and there are back up plan in case of technical failures

Into gear

Why not participate in a synchronous event and use this rubric to help you think about how the five criteria were addressed

Fit for purpose:

The activity does not appear to be suitable for the given purpose. Nor does it recognise challenges faced by participants

A suitable activity that fits the purpose of the synchronous conference has been selected

The activity is fit for purpose and is designed in a manner that anticipates participants’ challenges

Visual aids

Visual aids are primarily decorative and do not lead to participation

Visual aids are used primarily to push students towards participation

Visual aids pull the student into engagement. They stimulate participation, they encourage users to explore ideas and ask questions.

Instructions

Written instructions, if any are provided, are generic

Written instruction have been clearly written and directly support the activities purposes

Clearly written instructions support the intentions and anticipates some of the potential roadblocks that might affect the user.

Supporting online learning

Recognises individuals who are not participating

Creates a welcoming environment and recognises individuals

A welcoming learning environment where the whole group is managed with ease, including the hesitant students that chooses to be quiet and not be involved

Technical skills

Can make use of basic conferencing tools

Proficient use of tools in a synchronous learning environments

Uses advanced synchronous conferencing tools and can also deliver support to participants quickly

CC BY NC SA: Adapted from "Facilitating Online by Centre for Educational Technology, University of Cape Town"